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An Envoy Integrations Company
Let customers opt in for a return call without losing their place in the queue.
Record calls for certain employees or departments such as the maintenance team to verify accuracy of what's being said.
Access contact center functionality from anywhere at any time.
Connect to Facebook and other social media channels to support agent interactions.
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Conduct satisfaction surveys to measure the quality of your service at the end of each call.
Automate call dialing to maximize contacts per hour and reduce call duration.
Create beautiful call scripts with answers to common questions to duplicate process to all employees the same way on the phone.
View and export data to evaluate performance and review with management teams.
Customizable voicemail keeps important messages accessible.
Real-time chat for quick, efficient team communication.
Convenient access for enhanced productivity.
Streamline workflows with business app integrations.
Enjoy peace of mind with unlimited tech support.
Data-driven decisions through detailed communication insights.
Clear audio meetings, bridging location gaps.
High-quality face-to-face meetings for visual communication.
Effortless file and screen sharing for collaboration.
Manage communication flow efficiently for better interactions.
Evenly distribute calls among your team.
Control incoming calls for better call management.